FAQs 

What services do you offer?
We specialize in professional window cleaning for homes and businesses — inside and out. Our services include standard window care, high-access cleaning, hard water stain removal, and more. We also offer add-on services like tracks & frames detailing, gutter cleaning, outdoor area cleaning, power washing, municipal trash can cleaning, and outdoor decor setup or removal.

Do you offer services for businesses or commercial properties?
Yes! We provide customized window cleaning solutions for offices, storefronts, and other commercial spaces, ensuring a polished and professional appearance.

 Do you provide post-construction or move-in/move-out cleaning services?
Absolutely! Our post-construction and move-in/move-out cleaning services are designed to remove dust, debris, and residue, leaving your windows spotless and ready for a fresh start.

Can I customize my cleaning package?
Yes! You can choose our standard window cleaning package or create your own by selecting add-ons that suit your space and needs.

What areas do you serve?
We proudly serve Boise, Idaho, and surrounding communities — including Garden City, Meridian, Eagle, Star, and more. Contact us to confirm coverage in your area.

Do you use eco-friendly cleaning products?
Yes! We’re committed to sustainability and offer eco-friendly cleaning solutions.

Are your services pet-friendly?
Definitely! We use pet-safe cleaning products and take care to ensure your furry friends are comfortable during our visit. 

Do you offer one-time cleanings or recurring plans?
We provide flexible options, including one-time cleanings, weekly, bi-weekly, and monthly plans to suit your schedule and needs. 

How long does a typical cleaning session take?
The duration depends on the size of your space and the services requested. We’ll provide an estimated time when you book your appointment. 

Do I need to be home during the cleaning?
It’s entirely up to you. Many of our customers prefer to go about their day while we clean, but if you’d like to be present, that works too! 

How do I book a service?
Booking is simple! You can schedule an appointment online via our website or give us a call. We’re here to make the process easy and seamless. 

What payment methods do you accept?
We accept cash, credit cards, and online payment options to make things convenient for you. 

How do you ensure quality and safety?
Our team follows strict professional standards and adheres to our safety policies. We are insured, and all employees are carefully trained to deliver top-quality service. 

What if I need to reschedule or cancel?
We understand plans change. You can reschedule or cancel your booking by contacting us at least 24 hours in advance. 

What are your policies regarding cancellations or no-shows?
We understand plans change; details will be outlined in your booking confirmation. 

What if I’m not satisfied with the cleaning?
Your satisfaction is our priority. If you’re unhappy with the service, please let us know within 24 hours so we can address your concerns. 

How much does your service cost?
Pricing varies depending on the size of your space and the selected services. Contact us for a personalized quote today! 

Do you offer seasonal promotions or discounts?
We frequently run special deals during holidays and other occasions. Stay updated by following us on social media. 

Do you offer referral rewards or loyalty programs?
Yes! We value loyalty and referrals.  Learn more about our loyalty program here.

Are your technicians background-checked?
Yes, all our employees undergo comprehensive background checks and training to ensure reliability and professionalism. 

Is tipping the technician required?
Tipping is not required, but is always appreciated if you feel your cleaning team went above and beyond. 

Do you offer gift cards?
Yes, we do! Contact us for details on how to purchase and redeem gift cards.